If you still have trouble, contact Customer Support. You haven't used the device for several months, and it won't turn on. Your device's battery won't charge after you remove it from the box.Ĭonfirm that you removed the plastic protective cover from the back of the device. Leave your device plugged in to the charging cable for at least 30 minutes. apps available- Comes with a USB-A charger Why you can trust Toms Guide Our. Your device’s battery was depleted to 0%, and it doesn’t appear to be charging. Fitbit Sense 2 review Tom s Guide Fitbit Sense 2 review Toms Guide Skip to. Remove other devices plugged in to your power source, or plug your device in to another source. Definitely buy Fitbit Sense (330) What you get: The Sense is Fitbit’s newest. The error "insufficient power source" appears on your device's screen. There are plenty of Fitbit devices worth buying, but we’re also here to tell you which devices not to buy. Thoroughly dry your device before charging it. For more information, see How do I restart my Fitbit device? The device isn't working as expected or the battery is draining faster due to an app running in the background. For more information, see How do I charge my Fitbit device? Make sure you use the charging cable that came with your device, as most cables aren't compatible with other devices.Ĭheck the alignment and try reconnecting your device to the charging cable. The device isn’t connected securely to the charging cable, or you're using a charging cable that came with a difference device or from another retailer. Try a different USB port or a UL-certified wall charger. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device? ![]() ![]() The pins on the device or charging cable are dirty.ĭust and debris can accumulate over time. Charger for Fitbit Sense/Versa 3: The charger perfect fits with Fitbit Versa 3 & Sense smartwatch, not for any other models. If your battery stopped charging, try the solutions below. To confirm your device is charging, see How do I charge my Fitbit device? If your device's display won't turn on, the battery might need to be charged. ![]() To maximize your Fitbit device's battery life, see the tips in Can I extend my Fitbit device's battery life? Why isn't my Fitbit device's battery charging?
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